Welcome to WCC's Consultation Pages.

We asked our tenants who had been allocated a home in our new council house developments in New Queen's gate, Stanmore to complete our survey, which would provide feedback on the internal and external features of their homes as well as questions about their neighbourhood and level of service WCC provided as their landlord.

Of the 21 households that were sent a questionnaire, 12 returned a completed questionnaire, giving a response rate of 57%.

The Key messages that have emerged from the consultation are:

• Overall satisfaction with the quality of their home scored very highly with 91% of the respondents stating they were either ‘Satisfied’ or ‘Very satisfied’ with the quality of their home.
•  Internal features were generally well received, with only one or two people reporting levels of dissatisfaction.  The issue of greatest concern was clothes drying space but it was not sufficient to warrant further investigation at this time.
• The external areas caused more concern so this will be factored into the design process for future schemes.The biggest area of concern was ‘Maintenance of outside areas (33% satisfaction), with front gardens (42%) also scoring lower than most.
• The majority of respondents were happy with Winchester City Council as a landlord. They were less happy with the follow up visit they received and there was one tenant who was unhappy with many aspects of their home, so this will be taken up individually with that person.
• Overall 11 out of the 12 respondents were either ‘Satisfied’ or ‘Very satisfied’ with their neighbourhood as a place to live.

The results will be aggregated with similar feedback from other new schemes to help identify any recurring themes to further inform our future programme of work. 

Actions to follow up

• The design process for future schemes should give greater weight to the extent, quality and maintenance of outside areas.
• Officers from Housing Management will contact the dissatisfied tenant to find out if there are other issues of concern.
• The new Housing Project Manager – New Homes and Neighbourhoods will review the effectiveness of follow-up visits to explain use of equipment such as solar panels.
• Officers from the New Homes Team will contact the tenant about the issue with soil which wasn’t adequately addressed.

Your preferred methods of engagement and communication in relation to planning policy issues and for planning applications.

A total of 159 responses were received (157 on line and 2 by paper).

When asked how you would like to be informed of new planning policies, new planning applications and how to be made aware of decisions on applications, the majority of people expressed a preference for being notified by email.

In responses to the questions on how best to participate in planning policy issues and how developers should consult with communities regarding their proposals, a variety of responses were received.

Further analysis of this survey is being undertaken which will provide more detail on the range of answers to each question.  The written comments provided in response to a number of the questions are also being collated and considered/assessed

The results of this survey are helping to inform the current update of the SCI.  Public consultation will be undertaken on the refreshed SCI when the draft is published later this year.  Further  information from the survey will be included as part of this process.

If you supported the council's proposals for the following 5 outcomes.

1. Delivering Quality Housing Options
2. Winchester will be a premier business location
3. Delivering an Entrepreneurial approach to efficient public services
4. Improving the health and happiness of our community
5. Improving the quality of the district’s environment

For each of the 5 outcomes there was positive support for the Council policy.

There were over 1,200 comments from the 404 respondents and we are now analysing this information in more detail. A full report will be presented to the Council Cabinet and made available to the public.