Repairs Service Re-design

Closed 20 May 2024

Opened 6 May 2024


Our contracts with Cardo (formerly Osborne) and CCS will end in the Summer of 2026 so we need to start the process of procuring new contracts as this can take over 2 years.

We have recently started work on redesigning the Repairs Service and an essential feature of the redesign is getting your thoughts and guidance on how the repairs service should work for you. It is really important to us that you tell us how you would like repairs and maintenance to be carried out in your homes, blocks, and neighbourhoods.

As a thank you for taking part in the Repairs Service Re-Design we would like to offer 3 randomly selected respondents a £50 shopping voucher for participating & submitting their details. You will also be in with a chance of winning the annual draw of a prize up to £200. 
More details about the prize draws and Terms and Conditions can be found here; Prize draw T's & C's

What happens next

Your responses are being analysed and the open workshops planned. 

If you didn't get a chance to let us know which workshop you would like to attend here is a list of them - 

  • Wednesday 12th June, 6 - 7.30pm, Carol Centre Community Centre, Stanmore.
  • Thursday 20th June, 6 - 7.30pm, Tubbs Hall, Kings Worthy.
  • Monday 24th June,    6 - 7.30pm, Makins Court, Common Room, Alresford.
  • Monday 1st July, 6 - 7.30pm, The Ruby Room Jubilee Hall, Bishop's Waltham.
  • Wednesday 3rd July, 6 - 7.30pm, White Wings Common Room, Denmead.
  • Monday 8th July, 6 - 7.30pm, Wickham Community Centre.
  • Wednesday 17th July, 11 - 12.30pm, Court Yard Room, Guildhall
  • Wednesday 17th July, 6 - 7.30pm, Court Yard Room, Guildhall

Please let us know at or 0800 716 987 which one you would like to attend. 


  • All Areas


  • Council Tenants


  • Social Housing