Sports Pitch Survey 2017

Closed 8 Dec 2017

Opened 17 Nov 2017

Feedback Updated 20 Feb 2018

We Asked

Purpose of Consultation - To consult with people who book Council owned sports pitches to get their views on the process of making bookings on behalf of their participants and to learn how best to improve the service.

Scope and Methodology- This consultation was targeted at the 22 most frequent persons / organisations using the booking systems to understand any current issues with booking pitches and to learn if users would welcome and prefer to use an online booking system.

The consultation information and questionnaire were published on Citizen Space. Phone contact was also made with the most frequent users of the pitches.  The consultation was open from 17th November 2017 to 8th December 2017.

You Said

The consultation received 19 responses - 14 online and 5 by phone.

 

Online

Phone

Total

%

Current system works well

8

5

13

68%

Would like online booking

14

5

19

100%

 

We Did

In view of the clear support for an online booking system the Council have engaged with a software supplier and are creating the system ready to go live later in 2018.

Overview

Winchester City Council's Landscape & Open Spaces Team is currently reviewing the process of taking bookings for the use of Council owned sports pitches and want to learn how best to improve the service you currently receive.

Why We Are Consulting

We are consulting with you to understand what is important to you as a customer of Landscape & Open Spaces. We would very much appreciate it if you could take the time to answer the questions. Please click the SPORTS PITCH SURVEY 2017 button below.

Areas

  • All Areas

Audiences

  • All Residents
  • Children
  • Youth
  • Elderly
  • Leisure Facility Users
  • Local Residents
  • City Centre
  • WCC Staff
  • WCC Councillors

Interests

  • Community Facility